How it works

1. 01

   We find the snags in your public reviews

   We read what customers have already said publicly and flag the snags that keep coming up — not one-off complaints.

2. 02

   You get a one-page snag list

   Recurring snags, the evidence behind them, and a short list of fixes. No jargon, no dashboard to log into.

3. 03

   Impact is sized together

   Using your own numbers — covers, spend, hours. We never invent percentages.